Support
Is Dezor free to use?
Dezor can be used free of charge for 60 minutes every day.
Do I need to register for using Dezor?
No, a registration is not mandatory.
What is Dezor PREMIUM?
Dezor PREMIUM offers you full access to Dezor without advertising.
Although I've paid, I haven't received the Dezor PREMIUM status.
Please first check whether the payment transfer was actually successful. Was the payment successful and you still haven't received your Dezor PREMIUM account after 24 hours? Please contact us right away. We will help you immediately.
I want to cancel my Dezor PREMIUM account.
You can do this anytime at the profile section.
Can I continue to use my subscription after canceling it?
If you cancel your subscription, you will still have access to the service until the end of the already paid period. This means that you can use the subscription until the last day for which you have already paid.
How many devices can I use with Dezor PREMIUM at the same time?
You can easily log into your Dezor PREMIUM account on all devices. However, in the near future it will no longer be possible to use Dezor PREMIUM "simultaneously" on all devices.
I can't update Dezor.
Please download the current "Dezor" version. You can find all download links on our download page.
Does Dezor contain spyware or adware?
Dezor is completely free of spyware and adware.
Which operating systems are supported by Dezor?
All supported operating systems are listed at the download section of our website.
Are any metadata of me saved in Dezor?
No. The privacy and trust of our customers are very important to us. Therefore, no such information about our customers is recorded.
My question is not listed here.